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Board index » Games » Age of Conquest (AOC) » AOC: Technical Support


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 13 Jun 2018, 18:45 
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Joined: 07 Feb 2011, 19:32
Posts: 82
Location: BOSTON, MA
No luck yet. It is stating that my account does not exist.


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 13 Jun 2018, 18:47 
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Joined: 07 Feb 2011, 19:32
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Location: BOSTON, MA
No luck logging in. I am receiving an auto response stating that my account can not be found


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 13 Jun 2018, 19:03 
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Joined: 17 Apr 2005, 02:34
Posts: 8580
Location: Honolulu
Your account has been compromised. I assume you are not currently in Yemen? I can only assume you have chosen a very "easy" password. Is that correct?

Anyhow, I temporarily reset your password (& restored your username), so no one can access your account. Also, please don't post here anymore. Email me at contact at ageofconquest dot com to resolve.

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play: Age of Conquest IV


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 17 Jul 2018, 04:49 
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Joined: 14 Dec 2011, 21:25
Posts: 463
Noblemaster the slow server is down and for an unusual reason. It is not the normal freezing of games. Everyone in game is getting a no games found message and all games are absent. I rebooted the server to see if it would fix the issue which it did not.


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 17 Jul 2018, 05:06 
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Posts: 463
Ok it is back up. So you either saw my previous message or it was a very delayed response to reboot. Either way games are now accessible again for everyone.


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 04 Nov 2018, 17:54 
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Joined: 04 Mar 2016, 07:18
Posts: 175
Players have been complaining about slow connection speeds, some unable to connect at all. I've rebooted every server at least once to no avail.

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 04 Nov 2018, 18:33 
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Joined: 17 Apr 2005, 02:34
Posts: 8580
Location: Honolulu
Sorry, this is my bad. I added IPv6 addresses to various servers (yesterday). However, as it turns out, those were not properly assigned to the server causing networking problems.

I tried to fix things, but it didn't quite work out. The IPv6 address are removed. However, it might take 1-2h for things to normalize (DNS propagation is slow).

Sorry :gott: :gott: :gott:

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 19 Mar 2019, 16:43 
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It appears the server has been down for roughly one hour. Chat "borked" with AoC window opened. Now I get the following message when attempting to log in:

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 19 Mar 2019, 16:56 
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Joined: 17 Apr 2005, 02:34
Posts: 8580
Location: Honolulu
That's a warning for a missing certificate. If you turn OFF "Network I/O: Secure", I'll assume it will work again?

For the binary that you are using: are you using an older one (from noblemaster.com)?

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 19 Mar 2019, 17:12 
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Aha! That worked :gott:
I'm not certain about the binary. How can I check?

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 19 Mar 2019, 17:35 
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Joined: 17 Apr 2005, 02:34
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Location: Honolulu
You can check the "launcher.log" file for the game.
Quote:
2019/03/19 17:13:53:810 INFO m.a: -- Java Vers: 1.8.0_162

If it says "Java Vers: 1.7..." (instead of 1.8 ), then you are running the old binary. Just re-install from http://www.ageofconquest.com/download.html

You can find the launcher.log at (on Windows):
C:\Users\<USERNAME>\.config\com.ageofconquest.app.user.aoc\exec

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 20 Mar 2019, 05:32 
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Joined: 07 Feb 2011, 19:32
Posts: 82
Location: BOSTON, MA
I am not able to log into my MAC. Screen Shot attached of error. Thanks

Attachment:
Screen Shot 2019-01-24 at 3.16.11 PM.png


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 20 Mar 2019, 05:37 
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Joined: 07 Feb 2011, 19:32
Posts: 82
Location: BOSTON, MA
Wrong screenshot. I Can not find edit button to change. Correct screenshot attached
Attachment:
Screen Shot 2019-03-20 at 11.29.56 AM.png
Screen Shot 2019-03-20 at 11.29.56 AM.png [ 801.13 KiB | Viewed 1587 times ]


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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 20 Mar 2019, 16:20 
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Joined: 17 Apr 2005, 02:34
Posts: 8580
Location: Honolulu
You need to disable "Network I/O: Secure". Otherwise, please download & install the latest binary from http://www.ageofconquest.com (or Steam/etc.).

I'll have a fix for the next update but for now, that should do. Sorry for that. :roll:

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 Post subject: Re: *** AOC Server Down - POST HERE ***
PostPosted: 20 Mar 2019, 16:22 
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Joined: 07 Feb 2011, 19:32
Posts: 82
Location: BOSTON, MA
That worked .Thank you


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