Multiplayer Forums

The server is back up & running! I had to restore from backup that I just did yesterday (Sunday, August 28) before the server went down for good.

Bad News: the backup completed with the exception of the games DB for the Longhaul room! It seems the server crashed yesterday before that last backup was uploaded. So, I am very sorry, but I had to use the games backup from a few days earlier (August 26.). I didn't have anything newer. That means:

a) The Chamionship Game has one more turn left again!
b) 24h/turn or less games have been auto-deleted :-/

re-b): I could probably get them back, but I would need to quickly update auto-deletion to e.g. 7 turns, then re-upload that August 26. backup. All new games (from right now) on that server would be gone instead (Longhaul only).

Again, my bad

Please vote on b):
+1 to leave it as is
-1 to re-upload Augst. 26 backup /w all the games intact!?

To vote here?

Never mind the vote. I just doing an update to get the games back. Please wait a few minutes until the server is back up...

the 'Blitz: Friends & Clans' server was not functioning correctly.

some players had apparently not been able to play there, since matches got stuck during the transition between turn 1 and 2. the issue had been present for a few days now, as far as i've been told.

i created some matches in order to review that and had the same experience every time.

no matches were on the server, i rebooted it, now it works smoothly so far.

Great & Thanks

It's odd, I checked the logs but there wasn't anything suspicious. Maybe the game-updater thread died?

Noblemaster, game is down. Have initiated reboot. I waited about 10 minutes to see if game would reboot itself, which it didn't. Even though i have now manually rebooted, the game is still not up.

Hold on, let me check!

OK, I checked, can't find the cause of the problem. It looks like the server just shut down without any log entries. Possibly someone pulled at the plug at the provider as it seemed quite abrupt!?

In any case, I rebooted and the system is back up & appears to be running normally. Database seems fine. Due to the ca. 30 min (?) downtime, some of the Blitz-games have been removed from the system.

Sorry for the downtime & troubles

Game is down. Attempted reboot but getting following error message: Cannot connect (server unavailable) first time i've seen this for a reboot.

That's odd. Looks like the server randomly shut down!? No errors/whatsoever. I wonder if there was an outage at the provider? Seemed to have come up itself then?

I just deleted everything off both my Mac and PC. I still an unable to access game???

Please don't post here, that's reserved for when the server is down.

Please post your response in a new thread: what error are you getting?

*** IMPORTANT: DATA CENTER MAINTENANCE ***

Servers will be down due to power supply maintenance for about 8h during the following times:

Feb. 11 04:00 - Feb. 11 12:00 (~Europe/UTC)
Feb. 10 23:00 - Feb. 11 07:00 (~America)
Feb. 11 12:00 - Feb. 11 20:00 (~Asia)

Login, chat & most game servers will not work during that time. Sorry for the downtime...

No luck here on either my phone or computers

The server appears up & running. Try to reboot your devices and or reset/reboot your WiFi router etc. It looks like the problem might be on your end.

EDIT: please post the error output.