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Board index » Games » Age of Conquest (AOC) » AOC: Technical Support


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 Post subject: I can not access game
PostPosted: 14 Nov 2017, 17:28 
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Joined: 07 Feb 2011, 19:32
Posts: 60
Location: BOSTON, MA
I have reinstalled on my Mac and don't get anything at all now. My PC shows:
The digest file is invalid.
The bar underneath shows 0% complete


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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 17:36 
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Joined: 07 Feb 2011, 19:32
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Now I can log in. It is the older home screen. Once I enter it states: Cannot connect (server unavailable)


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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 17:43 
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Joined: 17 Apr 2005, 02:34
Posts: 8158
Location: Honolulu
Hold on, I just checked: looks like "ageofconquest.com" is OK, but "www.ageofconquest.com" doesn't appear working anymore. Somehow the www-DNS entry went missing! The www-domain is needed for server resolution...

Let me check more...

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play: Age of Conquest IV


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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 18:25 
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Joined: 17 Apr 2005, 02:34
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Please wait, I am trying to reach someone at the provider's office to fix the DNS entry... Still on hold for about 30+ minutes now...

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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 18:51 
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Thank You


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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 18:55 
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Joined: 17 Apr 2005, 02:34
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Still on hold after 1h... :motz:

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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 19:36 
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Joined: 17 Apr 2005, 02:34
Posts: 8158
Location: Honolulu
Please try again, now it should be fixed! :^^:

Anyhow, I spent about 90 minutes on the phone (mostly waiting). Seems the provider dropped the "www." entry for the domain, preventing the site from loading. I asked, but they said it just sometimes happens...

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 Post subject: Re: I can not access game
PostPosted: 14 Nov 2017, 19:41 
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Joined: 17 Apr 2005, 02:34
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Location: Honolulu
By the way sorry, this should go under *** Server Down *** topic. I wrongly assumed it was just on your end as the game-servers were up & running. Seems the webserver was not properly mapped with www., i.e. the entry went missing.

My apologies. :gott:

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 Post subject: Re: I can not access game
PostPosted: 15 Nov 2017, 06:14 
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Joined: 07 Feb 2011, 19:32
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:happyx: NO PROBLEM. UP AND RUNNING NOW.

THANK YOU :partyyy:


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