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Board index » Games » Age of Conquest (AOC) » AOC: Technical Support


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 Post subject: Linux 32-Bit Crash on Launch
PostPosted: 06 Sep 2017, 20:32 
Serf
Serf

Joined: 25 Mar 2014, 14:27
Posts: 6
I just installed this game on Lubuntu 32-bit and it crashes on launch. Additionally, I can't find the error log.

The first time I launched it, it showed a loading screen and said it was downloading data. When it got to 100% it crashed. Now it crashes immediately.

I am using Lubuntu 32-bit, with an Intel Atom dual-core 1.6 ghz and 1 gb of ram. (It's a ridiculously old netbook.)

Any ideas what I can do?


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 06 Sep 2017, 21:43 
Game Developer
Game Developer
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Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
The initial loading screen just showed the loading of the latest runtimes. When it crashes is when it actually started the game.

The game's runtimes use OpenGL 2.1+. Do your graphics drivers support OpenGL 2.1+? Upgrading your drivers might work? MESA drivers? What version?

Can you post or email me your log files? The followings should be there:
1. launcher.log --> can you find one?
2. HS_ERR_PID???.LOG file --> is there one?

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play: Age of Conquest IV


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 08 Sep 2017, 04:44 
Serf
Serf

Joined: 25 Mar 2014, 14:27
Posts: 6
Thanks for the quick reply, OpenGL must be the issue. I only have version 1.x. I'm not sure my cpu supports anything higher, so I doubt I'll be able to play the game on this machine.


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 08 Sep 2017, 06:07 
Game Developer
Game Developer
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Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
Most graphic cards should be able to support OpenGL 2.0 or higher, unless it's a really old computer? Switching the drivers does possibly help. What's your graphics card? Manufacturer & Model?

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play: Age of Conquest IV


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 08 Sep 2017, 15:48 
Serf
Serf

Joined: 25 Mar 2014, 14:27
Posts: 6
It's a Lenovo S10 Netbook. Probably around 10 years old. Intel Atom N270 with 1.6ghz and 1 gb of RAM. It's running Lubuntu 16.04 now. I spent a couple hours trying to update OpenGL on it to no avail. I think it's just too old.


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 08 Sep 2017, 16:36 
Game Developer
Game Developer
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Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
I guess that's too bad. Sorry, if the graphics card/drivers doesn't support it, there is nothing I can do about it unfortunately. :/

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play: Age of Conquest IV


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 Post subject: Re: Linux 32-Bit Crash on Launch
PostPosted: 09 Sep 2017, 09:33 
Serf
Serf

Joined: 25 Mar 2014, 14:27
Posts: 6
Oh well. I appreciate the prompt replies. I'll just have to stick to playing the game on my phone.


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