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 Post subject: Can't load singleplayer games
PostPosted: 25 Oct 2016, 15:05 
Serf
Serf

Joined: 17 Feb 2014, 12:56
Posts: 16
Every time I stop playing a single player game it doesn't save it. It says continue games but it just keeps loading and so I have to start a new one. Very annoying issue seeing as I just bought this game. Anyone got a solution?


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 Post subject: Re: Can't load singleplayer games
PostPosted: 25 Oct 2016, 17:34 
Game Developer
Game Developer
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Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
Which platform are you on: PC, Mac, Linux, Android or iOS?

Would you mind sending me the save-file(s) to look at?

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play: Age of Conquest IV


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 Post subject: Re: Can't load singleplayer games
PostPosted: 25 Oct 2016, 19:23 
Serf
Serf

Joined: 17 Feb 2014, 12:56
Posts: 16
I'm on Android. There is nothing to show for the save file thought because under recent games and saved games it just shows the circular loading image, but nothing ever loads.


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 Post subject: Re: Can't load singleplayer games
PostPosted: 25 Oct 2016, 19:25 
Serf
Serf

Joined: 17 Feb 2014, 12:56
Posts: 16
Here's a screenshot


Attachments:
Screenshot_20161025-232418.png
Screenshot_20161025-232418.png [ 436 KiB | Viewed 613 times ]
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 Post subject: Re: Can't load singleplayer games
PostPosted: 26 Oct 2016, 00:08 
Game Developer
Game Developer
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Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
I believe one of the save-files might be broken resulting in an endless-loop. I should be able to fix, if you are somehow able to send me the save-file. Not sure if that's possible on Android though? Send me the latest one as this one is most likely the culprit!

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play: Age of Conquest IV


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 Post subject: Re: Can't load singleplayer games
PostPosted: 26 Oct 2016, 02:50 
Serf
Serf

Joined: 17 Feb 2014, 12:56
Posts: 16
Ok how would I go about doing that?


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 Post subject: Re: Can't load singleplayer games
PostPosted: 26 Oct 2016, 05:01 
Game Developer
Game Developer
User avatar

Joined: 17 Apr 2005, 02:34
Posts: 8148
Location: Honolulu
You could clear the app's cache (via Android Settings). However, it would mean you lose all your single player games.

As I said, I am (a) not sure if it is possible and (b) how to extract save-files. I think they might be private to the app!?

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play: Age of Conquest IV


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 Post subject: Re: Can't load singleplayer games
PostPosted: 26 Oct 2016, 07:43 
Serf
Serf

Joined: 17 Feb 2014, 12:56
Posts: 16
Ok that worked for now I'll keep you updated if it does it again.


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